• Graduate of any four-year (4) business course
• MS Office literate
• Organized and can work in a fast-paced environment
• Can communicate confidently (written and oral)
• Has experience with marketing campaigns on social media
• Has good presentation skills
• Fresh graduates are also welcome to apply
• Willing to report onsite at the following branches: Ortigas, Pasig City, Kalaw, Manila, or Dasmariñas City, Cavite

• Assists in creating and implementing sales recruitment strategies.
• Assists in designing training programs and crafting incentive schemes for sales partners.
• Monitors productivity of partners and answers concerns.
• Assists in acquiring and managing corporate partnerships.
• Assists in creating trade marketing activities.
• Advertises our company and products/services on various media.
• Joins social media groups and professional platforms to discuss industry-related topics.
• Monitors group's social media pages and addresses clients' queries.

Responsible for the administration and daily operations of the Branch Office, oversees business development, profitability and productivity of the Branch.

• Degree in Business Management, Sales, Marketing, or other related courses is a plus
• With at least four (4) years work-related experience in branch operations, two years of which are in a Managerial or Supervisory capacity
• Should have technical marketing skills and relevant product and industry knowledge
• Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills, and networking skills
• Capable to solve amicably customer’s/client’s complaints
• Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable, and analytical
• Willing to report onsite at our Cabanatuan branch 

• Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
• Conducts daily operation assessments to ensure growth of the branch.
• Monitors daily production and releases of the branch and provides updates of the branch operations status.
• Maintains client and employee contact in the work area to ensure quality service is being applied.
• Plans, creates, and implements programs/processes for branch employees and clients and actively participates in them.
• Prepares Competitors’ Analysis and Market Changes Report and submits to Immediate Superior.
• Spearheads marketing saturation drives.
• Maintains business partnership between the company and its business partners such as Loan Consultants and other organizations.
• Implements the business plans and programs designed by the Marketing Group.
• Delivers marketing activity within the agreed budget.
• Reports regularly on the performance of branches to the Immediate Superior.
• Conducts final checking and review of loan application, Credit Approval Memorandum, and loan documents.
• Handles client complaints or concerns escalated by the staff.
• Represents the branch during Management Committee meetings and other internal/external meetings.
• Performs other work-related functions and duties that may be assigned. 

Performs administrative functions such as facilitate the releasing of loan check and ensuring compliance of the borrower to loan documents or requirements.

• Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
• Has good customer service, administrative, and communication skills
• Has excellent attention to details as the job requires thorough checking and review of information and accuracy of data
• With high sense of responsibility, accountability, and integrity
• Computer proficient
• No work experience required for this position 
• Willing to report onsite at the following branches: Ortigas, Pasig or Dasmariñas, Cavite

• Informs the client regarding loan charges such as monthly amortization, deductions, penalties, net proceeds and documentation requirements prior to release of loan.
• Ensures that borrower/co-borrower/co-maker complies with the required documents prior to release of loan proceed.
• Checks the completeness, validity, and authenticity of all documents submitted by the borrower/co-borrower/co-maker.
• Facilitates signing of legal documents to borrowers/co-borrowers/co-makers, as applicable.
• Prepares the Post-Dated Checks (PDCs) and provides a printed copy.
• Facilitates releasing of loan proceeds to borrowers after completing the required documentations and cancellation of loan checks that are not claimed by borrowers.
• Encodes all information of the loan borrower in the database system (master file).
• Prepares check requests for rebates, refunds, agent’s commission, net proceeds, cash cards, and opening of checking account
• Consolidates and ensures proper filing of all loan documents.
• Performs other work-related functions that may be assigned from time to time. 

Responsible for answering customer questions, taking care of customer complaints with the goal of ensuring a positive customer experience.

• Graduate of any four-year (4) business course
• With at least six (6) months work experience in customer service and operations
• Must have product and process knowledge
• Must have knowledge on customer service principles and practices
• Possesses excellent communication and listening skills
• With professional attitude and strong work ethics
• Must have an outgoing and engaging personality
• Has the ability to build and maintain good relationship with clients
• With exceptional problem-solving skills and excellent attention to details and accuracy
• Independent thinker, analytical, resourceful, and stress tolerant
• Computer proficient especially in Microsoft Word, PowerPoint, and Excel
• Willing to report onsite at our office in Ortigas, Pasig City 

• Deals directly with internal and external customers by phone, electronically, or face-to-face.
• Responds promptly to incoming customers’ inquiries.
• Handles and resolves customer complaints in a professional manner and within quality standards.
• Communicates and coordinates with concerned internal departments regarding the inquiries and concerns of customers.
• Keeps and maintains records of customer inquiries, comments, complaints, conversations, transactions, and actions taken.
• Keeps Management informed of customers’ issues, concerns, and complaints.
• Informs clients/customers about the payment process and their payment balance.
• Prepares and submits weekly report of total calls made to clients/customers.
• Performs other functions and duties that may be assigned from time to time.